FAQ
FAQ
What types of jewelry do you offer?
We offer a wide range of high-quality imitation jewelry, including necklaces, earrings, bangles, rings, mangalsutras, bridal sets, and more. Our pieces are crafted with 18kt gold plating and designed to blend traditional and modern styles.
Do you offer customization services?
Currently, we do not offer customization services. However, we frequently update our collections with new designs to suit a variety of tastes and preferences.
How can I contact customer support?
For any queries or assistance, you can contact our customer support team via WhatsApp +91 7738290916. We’ll be happy to assist you with any questions you may have.
Shipping questions
Do you offer international shipping?
Yes, we offer international shipping. We ship internationally thru trusted shipping partners so the package reach to you safe and quick.
How long will it take for my order to arrive?
Orders within India typically arrive in 2-3 business days. International deliveries can take 7-14 business days, depending on the destination and customs processing.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via WhatsApp and Email. You can use this number to track your order through the courier’s website.
Returns questions
What is your return policy?
We accept only replacements within 24 hours of receiving your order. Check our terms and conditions related to returns.
How do I initiate a return?
To start a return, simply contact us on WhatsApp +91 7738290916 Once your return is approved, we will guide you through the process and provide return instructions.
Can I exchange an item?
We don’t offer direct exchanges, but you can return your item within 24 hours of delivery for a refund.